ExportGPT - Export ChatGPT Conversations

At ExportGPT (“ExportGPT,” “we,” “our,” or “us”), operated by APPSOFTEA LTD, we are committed to protecting your privacy and ensuring transparency in how we handle personal data. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you use our service available at https://exportgpt.pro.

By accessing or using ExportGPT, you acknowledge that you have read and understood this Privacy Policy.

1. Introduction

ExportGPT maintains strict privacy standards to protect the information of individuals who use our SaaS platform. This Privacy Policy applies to all users worldwide and is designed to comply with major privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using ExportGPT, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the service.

2. Information We Collect

ExportGPT collects only the minimum information necessary to provide our service effectively. We do not collect or process data from minors.

Account Information

When you create an account, we collect:

Email address
Authentication credentials
Subscription and account status

Usage Data

We collect limited technical information to operate and secure the platform, such as:

Device information
Browser type
Log data generated during service use

Content You Select for Export

When generating screenshots or PDFs, only the content explicitly selected by the user may be transmitted temporarily to our servers for processing. This content is automatically deleted within 24 hours.

Analytics

We use Google Analytics to understand website traffic and performance. Google Analytics may collect anonymized usage data such as page views, referring pages, and device metrics.

**Data We Do Not Collect**

We do not collect sensitive personal information.
We do not collect browsing history.
We do not collect information from children.
We do not use data for advertising, profiling, or personalization.

3. How We Use Your Information

ExportGPT uses collected information solely for the following purposes:

To provide, operate, and improve the ExportGPT SaaS platform
To authenticate users and manage accounts
To process subscriptions and provide access control
To respond to support inquiries
To maintain platform security and prevent abuse
To analyze service performance (via Google Analytics)

We do not use information for marketing, advertising, or automated decision-making.

4. Legal Basis for Processing

ExportGPT processes personal data under the following lawful bases:

Contract: To provide the ExportGPT service you have requested
Consent: When you voluntarily create an account or submit data
Legitimate Interests: To ensure service security, debugging, and analytics
Legal Obligations: To comply with applicable legal requirements

5. Sharing and Disclosure

ExportGPT does not sell, rent, or trade personal data.

We only share data in the following circumstances:

Service Providers

We may share limited information with trusted partners strictly necessary to operate the service, such as:

Google Analytics – for aggregated, anonymized product analytics (No personal content or user-selected webpage content is shared with third parties.)

Legal Compliance

We may disclose information if required by:

Law or regulation
Court order or government request
To protect our rights, security, or users

6. Cookies and Tracking Technologies

ExportGPT uses cookies and similar technologies for the following purposes:

Essential site functionality
Authentication and session management
Analytics (via Google Analytics)

Where required by applicable laws, we provide a cookie consent mechanism allowing users to accept or decline non-essential cookies.

We do not use cookies for advertising or cross-site tracking.

7. Data Retention

We retain data only as long as necessary to provide the service or meet legal obligations.

Account data: Retained while your account is active.
Server-processed content (screenshots/PDF generation): Automatically deleted within 24 hours.
Analytics data: Retained according to Google Analytics’ standard retention policies.

8. Data Security

ExportGPT implements appropriate technical and organizational measures, including:

Encryption of data in transit
Controlled access to systems
Regular security monitoring
Secure infrastructure hosted in reputable data centers

Where applicable, we may conduct periodic internal or third-party security reviews.

However, no online service can guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may exercise the following rights:

Access your personal data
Request correction or updates
Request deletion of your data
Request export/portability
Object to or restrict processing

Users can access and delete account data directly in their account dashboard. For other requests, please contact us using the information below.

We respond to all requests in accordance with GDPR, CCPA, and applicable laws.

10. International Data Transfers

ExportGPT may process data using infrastructure or service providers located outside your home country.

Where data is transferred internationally, we use GDPR-approved safeguards, such as:

Standard Contractual Clauses (SCCs)
Contractual data protection obligations

We ensure all transfers follow applicable regulatory requirements.

11. Children’s Privacy

ExportGPT does not collect or process information from children. Our service is not intended for individuals under the age required by applicable law (typically 16).

If we discover that a child’s data has been collected, we will delete it promptly.

12. Changes to This Policy

ExportGPT may update this Privacy Policy from time to time to reflect changes in technology, regulations, or service offerings.

We will post updates on https://exportgpt.pro, and continued use of the service after such changes constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

APPSOFTEA LTD 71-75 Shelton Street Covent Garden London, United Kingdom WC2H 9JQ

📧 Email: elainexie26@gmail.com

We respond to all privacy-related inquiries in a timely and compliant manner.